Each country has a central office or 'Desk', usually based in the capital city, and often supported by one or more regional offices in key cities known as 'Antennae'.  These offices are hosted, in a mutually beneficial partnership, by a national film agency or another relevant industry organisation.

MEDIA Desk and Antennae staff answer enquiries and explain the various funding strands and eligibility criteria.  They also encourage participation in training courses, festivals and markets and help with application forms.